James22
New member
During our three-month stay in Argentina, I purchased a used cell phone to insert a local SIM card.
We headed to Movistar in Palermo Hollywood, where a man directing traffic at the entrance made us wait in a numbered queue. When we reached the counter, we were handed a piece of paper and told to buy a SIM card at a nearby kiosk, as Movistar didn't sell them directly. After some searching, we found the kiosk a couple of blocks away. Once back home, we installed the SIM card and attempted the registration process, encountering difficulties and having to repeat it numerous times without success.
Returning to Movistar for assistance, we were met by the same individual as before, who provided us with registration instructions and little else. A kind couple tried to help us, but the employee discouraged their assistance. After several days of frustration, we finally managed to register the phone. However, we still faced hurdles in making calls due to issues with adding credit.
We decided to try Claro, located in the Palermo mall. There, an advisor promptly assisted us, installed a new SIM card in the phone, registered it on the spot, and activated the service. Furthermore, they helped us top up our credit effortlessly, using our credit card without any issues.
In conclusion, our experience with Movistar was disappointing and frustrating, whereas Claro provided efficient and friendly service.
We headed to Movistar in Palermo Hollywood, where a man directing traffic at the entrance made us wait in a numbered queue. When we reached the counter, we were handed a piece of paper and told to buy a SIM card at a nearby kiosk, as Movistar didn't sell them directly. After some searching, we found the kiosk a couple of blocks away. Once back home, we installed the SIM card and attempted the registration process, encountering difficulties and having to repeat it numerous times without success.
Returning to Movistar for assistance, we were met by the same individual as before, who provided us with registration instructions and little else. A kind couple tried to help us, but the employee discouraged their assistance. After several days of frustration, we finally managed to register the phone. However, we still faced hurdles in making calls due to issues with adding credit.
We decided to try Claro, located in the Palermo mall. There, an advisor promptly assisted us, installed a new SIM card in the phone, registered it on the spot, and activated the service. Furthermore, they helped us top up our credit effortlessly, using our credit card without any issues.
In conclusion, our experience with Movistar was disappointing and frustrating, whereas Claro provided efficient and friendly service.